Customer Service - Technical Support


Technical support is available for all products (both pre and post sales) - simply contact us via the Contact Us page and choose 'Technical Support'.

Unlike some of our competitors, all of technical support is free of charge (i.e. no premium telephone rates).

When contacting support, please be prepared to give as much information as possible, like:
  • Order/invoice number of product concerned.
  • Part number of product concerned.
  • Operating system being used (i.e. XP, Linux).
  • Operating system error code(s).
  • If CPU based, BIOS revision.
  • If processor based, other cards in system.
  • Any steps you have taken to solve the issue.
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Get In Touch

Diamond Point International (Europe) Ltd
Suite 13, Ashford House, Beaufort Court
Sir Thomas Longley Road, Rochester, Kent
Tel: +44 (0)1634 300900
Fax: +44 (0)1634 722398

About Us

Welcome to Diamond Point - we are a market leader in embedded, industrial & military based PC equipment. We have been established in the UK since 1983 and have always been at the forefront of industrial computing technology, servicing a mix of OEMs, system integrators and private customers ... more details
Innodisk Industrial SSDs

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