Customer Service - Stock


Introduction


Our stock levels are clearly indicated both on the individual product pages and in the shopping cart.

If an item is out of stock, it will be clearly indicated. If in the event an item goes out of stock during your visit (e.g. another customer purchases our remaining stock of a particular item), you will clearly see this before you complete checkout.

Expected delivery dates for out of stock products are sometimes indicated at the top of that product's page (below the price). Otherwise, the lead time for the majority of our products is in the order of seven to ten working days.

Feel free to contact us to get a more detailed delivery time if required.

In Stock Goods in stock - your order will be fulfilled normally.
Awaiting Stock Awaiting stock - the product concerned is on order with our supplier(s) - stock will be available soon.
No Longer Available Goods are no longer available - typically an item is no longer available from one of our suppliers and will not be restocked.
Ordered From Manufacturer Goods ordered on request from manufacturer - this product, due to it's specialist nature, is not usually held in stock. We will order the part direct from the manufacturer. Lead time will be in the order of seven to ten working days.
Made On Request Goods made on request by us - this product, due to it's customisable nature (e.g. cable length, connector), is usually built to order. We usually keep the raw materials in stock, lead time is typically 2 to 3 working days.

Here is an example of stock indication in the shopping cart.

Stock indication

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Get In Touch

Diamond Point International (Europe) Ltd
Suite 13, Ashford House, Beaufort Court
Sir Thomas Longley Road, Rochester, Kent
ME2 4FA
England
Email:admin@dpieshop.com
Tel: +44 (0)1634 300900
Fax: +44 (0)1634 722398

About Us

Welcome to Diamond Point - we are a market leader in embedded, industrial & military based PC equipment. We have been established in the UK since 1983 and have always been at the forefront of industrial computing technology, servicing a mix of OEMs, system integrators and private customers ... more details
Connect Tech PC/104

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