Making a purchase from the dpieshop.com online couldn't be easier. Just browse our online catalogue by 'Categories' or 'Manufacturers' and add items to your cart. After you have finished your selection, click on "View Cart" and then checkout where you will be asked for the few details that we need to be able to satisfy your order.

A copy of your order will be sent via email for your reference upon successful checkout. You will receive an automated email when we begin to process/pack your order and then a second automated email when we despatch the order (which will also contain your parcel tracking number and web link).

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Shipping

Shipping varies by weight and destination and will be shown during checkout - example rates are indicated below.

Tracking numbers will available when your order is despatched - both via your online account and despatch email.

Goods will need to be signed for. Please give a delivery address where someone will be available.

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Part Shipping Of Orders

We do not normally part-ship orders with out of stock items, we will wait till we get all parts into stock before shipping your order to keep shipping costs at a minimum (i.e one shipment per order). If you wish you to receive an in stock part quickly in addition to an out of stock part, we recommend you place separate orders.

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Delivery Costs

Delivery costs are detailed at length below but the quickest way would be to add the product(s) to your cart, press the 'Estimate Shipping Cost' button and select your location.

Customers are also welcome to supply their own courier details without incurring any packing charges (minimum order fee of £100+VAT applies). Simply choose the 'Recipient/Third Party Courier Account' option on the shipping page.

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UK Delivery

For mainland UK, providing we have stock, we will deliver your order on the next working day if your order is placed before noon (12pm). Orders placed between 12pm and 3pm might be shipped same day but depend on order workload and courier pickup time. Otherwise, your order will be shipped on the next working day. If your order is for delivery to Northern Ireland or the Highlands and Islands please allow extra time for delivery.

For UK based customers, we use FedEx UK or Royal Mail Special Delivery (approximate prices are indicated below, only a few weight bands are shown).

	Royal Mail Special Delivery			FedEx UK
	Up to 100g	Up to 500g	Up To 2Kg	Up To 1Kg	Up to 10kg	Up to 20Kg
Mainland UK	£6.85+VAT	£7.30+VAT	£10.50+VAT	£7.84+VAT	£7.84+VAT	£7.84+VAT
Scottish Highlands*				£16.49+VAT	£16.49+VAT	£22.45+VAT
Northern Ireland*				£23.18+VAT	£28.77+VAT	£34.36+VAT
Channel Islands**	£6.85 (NO VAT)	£7.30 (NO VAT)	£10.50 (NO VAT)	£41.44 (NO VAT)	£41.44 (NO VAT)	£52.62 (NO VAT)
Rep. Ireland*	Not applicable			£29.11+VAT	£29.11+VAT	£43.26+VAT
* Orders to the Scottish Highlands, Northern Ireland & Republic Of Ireland when using FedEx incur additional charges from FedEx. For Repl. Ireland, use 'EIRE' as postcode. ** Orders to Jersey and Guernsey are VAT exempt - choose Jersey or Guernsey as your country during checkout.

Additionally, Royal Mail Special Delivery by 9am, Royal Mail Special Delivery Saturday and Fed-Ex by 9AM/10AM are also available to be selected during checkout.

Note: the rates indicated above are for online orders only.

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International Delivery & Volumetric Shipping

For international orders, we use FedEx International Priority (typically delivered in 1 to 3 business days) or Royal Mail Airmail International Signed For (3 to 10 business days).

Shipping charges vary by weight and destination and will be clearly indicated during checkout before payment is asked for. Approximate rates and countries that we ship to are indicated below (note that only a few weight bands are shown).

Fed-Ex charge based upon physical and volumetric weight for international shipments. For larger packages (like our GPS starter kits for example), the volumetric weight exceeds the physical weight. Fed-Ex will charge on whatever is the largest. Products affected will have a volumetric weight indicated on the webpage, directly beneath the physical weight.

If your country is not listed, please contact us for further assistance - we can take orders from any country via telephone.

Shipping charges are subject to VAT (20%) for shipments to EU member countries (unless a valid VAT number is entered for your billing address).

Weight/Method:	FedEx		Airmail		Weight/Method:	FedEx		Airmail
	Up to 500g	Up to 5Kg	Small packet from:			Up to 500g	Up to 5Kg	Small packet from:
Austria	£28+VAT	£50+VAT	£10+VAT		Italy	£28+VAT	£50+VAT	£10+VAT
Belgium					Latvia	£36+VAT	£73+VAT
Bulgaria	£36+VAT	£73+VAT			Lithuania
Cyprus					Luxembourg	£28+VAT	£50+VAT
Czech Republic					Malta	£36+VAT	£73+VAT
Denmark	£28+VAT	£50+VAT			Netherlands	£28+VAT	£50+VAT
Estonia	£36+VAT	£73+VAT			Poland	£36+VAT	£73+VAT
Finland	£28+VAT	£50+VAT			Portugal	£28+VAT	£50+VAT
France					Romania	£36+VAT	£73+VAT
Germany					Slovakia
Greece					Slovenia
Hungary	£36+VAT	£73+VAT			Spain	£28+VAT	£50+VAT
Ireland	£28+VAT	£50+VAT			Sweden

Weight/Method:	FedEx		Airmail		Weight/Method:	FedEx		Airmail
	Up to 500g	Up to 5Kg	Small packet from:			Up to 500g	Up to 5Kg	Small packet from:
Albania *	£50	£89	Not available		Moldova *	£50	£89	Not available
Andorra *	£28	£50	£10		Monaco *	£28	£50
Belarus *	£39	£82	Not available		Montenegro *	£50	£89	£10
Bosnia & Herzegowina *	£50	£89			Norway *	£38	£68
Croatia *	£50	£89			San Marino *	£28	£50	Not available
Faroe Islands *	£28	£50	£10		Serbia *	£50	£89
Greenland *	£28	£50			Switzerland *	£38	£68	£10
Iceland *	£38	£67			Ukraine *	£50	£89	Not available
Liechtenstein *	£38	£67	Not available
Macedonia *	£50	£89

Weight/Method:	FedEx		Airmail		Weight/Method:	FedEx		Airmail
	Up to 500g	Up to 5Kg	Small packet from:			Up to 500g	Up to 5Kg	Small packet from:
Argentina **	£42	£84	Not available		Malaysia **	£39	£72	Not available
Australia *	£39	£72	£13		Mexico **	£39	£72
Bahrain **	£48	£92	Not available		New Zealand *	£39	£72	£13
Brazil **	£42	£84			Paraguay **	£42	£84	Not available
Canada	£27	£40	£13		Peru **	£42	£84
Chile **	£42	£84	Not available		Qatar **	£48	£92
China **	£38	£69			Saudi Arabia **	£48	£92
Columbia **	£42	£84			Singapore **	£39	£72
Egypt **	£48	£92			South Africa **	£42	£84
Hong Kong *	£39	£72			Taiwan **	£39	£72
India **	£48	£92			Thailand **	£39	£72
Indonesia **	£39	£72			UAE **	£48	£92
Israel **	£48	£92			United States	£27	£40	£13
Japan *	£39	£72	£13		Uruguay **	£42	£84	Not available
Korea, South *	£39	£72			Venezuela **	£42	£84

Unless indicated above with either * or **, FedEx transit time is usually next working day.
* indicates FedEx transit time is usually two working days.
** indicates FedEx transit time is usually two to four working days.
Refer to the FedEx website for exact transit time (we ship from Rochester, Kent, ME2 4FA, United Kingdom via International Priority).